The daily fee is for the day of arrival and collection regardless of timings to allow for thorough cleaning of units and bedding
Payments can be made by cash or cheque** (made payable to Bankend Cattery and Kennels) or BACS payment. ( Sort Code 09-01-29 Account 31181109)
Fees are payable prior to or on arrival and no refund given if the stay is shortened.
Calming/ Relaxant Aid
Adaptil dog calming spray / Feliway cat calming spray – £0.50 per day
You can take advantage of this service while your pet is boarding with us- pets being collected in our morning session (8-10am) will be bathed the afternoon before, pets being collected in our afternoon session (3.30-5.30pm) will be bathed that morning. Prices start from £15 – please ask for more details
A minimum fee of 50% is payable as a deposit to secure a booking, this is non refundable.
Cancellations made within 1 week of arrival will incur the full cost as the vacancy may not be filled at such short notice
*only pets from the same household can share accommodation
**Cheque’s need time to clear prior to picking up your pet(s).