We encourage you to bring your pets favourite bed, sleeping basket or an item they normally lie on to remind them of home. However we do supply warm, comfortable bedding as standard.
Travelling to and from Boarding Accommodation
Only a few seasoned travellers take kindly to travelling by car. We strongly advise that you transport your cat in a suitably secure basket or container when carrying it outside in a strange environment. You will remain liable for your pet until it is safely inside its allocated accommodation.
Dogs shall remain on leads at all times until safely inside their accommodation suite.
Individual likes and dislikes can be catered for. We provide only the best quality branded foods and prepare it hygienically in the purpose-built kitchen. Regular mealtimes are strictly adhered to. Special diets or medication can be administered. Extra costs may be applied in some cases.
No Pet suffering from, or suspected to be suffering from any infectious or contagious disease can be accepted. All pets will be examined on arrival and we reserve the right to refuse admission to any animal showing signs of ill-health, pending advice from a veterinary surgeon. Responsible owners will appreciate that this policy is essential to safeguard the health of all our boarders. All pets should arrive fully treated for fleas and up to date with vaccinations.
Insurance & Veterinary Treatment
The cost of veterinary insurance is included within boarding fees, however any pre-existing condition requiring further treatment is unfortunately not covered by our insurance.
We retain the right to seek veterinary advice for any pet which develops signs of illness. If appropriate an isolation area, to the same standard as other accommodation, is available.
Male cats over the age of six months, that have not been neutered, cannot be accepted.
All cats must be immunised against Feline Infectious Enteritis and upper respiratory infections (cat ‘flu). Owners must produce an up-to-date inoculation certificate on arrival.
We also request that cats are wormed and treated for fleas before they are boarded. Should any flea and/or worming treatments be necessary during your cat’s stay, costs will be charged accordingly – treatment is readily available from your vet and we firmly believe that “prevention is better than cure”!
Dogs will need to be up to date with their annual vaccinations & kennel cough at least two weeks prior to admission. Proof of which is required on admission.
Visitors are politely requested not to enter boarding areas unless accompanied by a member of staff and not touch any pet